On Windows computers you can run our Static IP Address software to do this for you. If you have more than 2 routers, then the router closest to the Internet will be labeled Router #1 and the router closest to your computer will be listed as Router #2.īefore you setup a port forward on any device you really should give it a Static IP Address.
Routers will be listed by their internal ip address. Run the Router Detector to see any routers you have on your network. The first step in setting up a port forward on your network is to find your router. If you've been told to generate a ticket number, please follow these instructions.īelow is a brief summary of our different software tools that come with Network Utilities. Our support team uses both a Message System to communicate with you and a Ticket Number to help us see very important diagnostic info on your network. These tools help give us the views into your network or router that we need to figure out what is going on.
Networkings are hard to visualize and understand. As you can probably imagine, dealing with customer networks at a distance can be a challenge.
We get a lot of requests for help every day. J(Last Updated: February 07, 2022) | Reading Time: 2 minutes
